At Royal Holidays, we value your privacy and are committed to protecting your personal information. We handle all customer data responsibly, securely, and in accordance with applicable data protection laws. We never sell, rent, or misuse your personal information.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you interact with our website or book travel services with us.

Information We Collect

To provide our travel services efficiently, we may collect the following information:

  • Full name, gender, nationality, and date of birth
  • Contact details such as email address and phone number
  • Passport details required for permits, flights, or travel arrangements
  • Payment and billing information for bookings
  • Travel preferences, dietary requirements, and special requests
  • Medical or fitness information necessary for trekking, climbing, or adventure activities

We only collect information that is necessary to organize and manage your trip safely and effectively.

How We Collect Information

We collect information when you:

  • Fill out inquiry or booking forms on our website
  • Contact us by email, phone, WhatsApp, or social media
  • Subscribe to newsletters or promotional updates
  • Request brochures, itineraries, or travel information
  • Make a booking or partially complete an online booking

How We Use Your Information

Your information is used to:

  • Process and manage bookings
  • Arrange flights, hotels, permits, transportation, and tours
  • Communicate important travel updates and trip details
  • Provide customer support before and during your trip
  • Improve our services and website experience
  • Send newsletters, promotions, or travel offers (only if you choose to receive them)

We use your personal information only for legitimate business and travel-related purposes.

Sharing of Information

To operate your travel arrangements, we may share necessary information with trusted third-party service providers such as:

  • Airlines and hotels
  • Transportation providers
  • Government or immigration authorities
  • Insurance companies
  • Local guides and ground operators

We only share information required to deliver your travel services and comply with legal obligations.

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Sensitive information is stored on secure systems with restricted access.

For added security, we do not store your credit card details on our website database.